Etch AVL Privacy Policy
Last revised: October 2, 2023
This Etch AVL App Privacy Policy describes how the Etch AVL App uses information. Etch has developed it’s Etch AVL App as a fleet and operations application that can be accessed through a smartphone.
1. We collect personal information from you when you provide it to us.
We collect personal information if you request services from our app. We also collect the information you provide us when you use our app, such as when you:
Request our services, such as directions or navigation.
Therefore, the information we collect from you may include:
Your location; if you allow our website or app to access your location when a trip is taking place, the app will collect origin latitude and longitude and destination latitude and longitude; and
Your current location, device type, and OS version to help address issues you are reporting.
2. We use your information to provide you our services and for everyday business purposes.
We may use your personal information to:
Provide you with our services and for other everyday business purposes;
Improve or develop our app;
Communicate with you and provide you with customer service; and
Identify bugs and issues with our app.
Please note that you may uninstall our app at any time or disable location data collection by adjusting the privacy preferences of your mobile device.
3. We do not share your information with other services and entities.
4. We may share your information for everyday business purposes.
We may share your information with others in the normal course of business to provide you with our services, to communicate with you, or for customer service.
We also share and disclose your information during the normal course of business and as permitted or required by law. Some examples include:
As required by law, such as responding to a subpoena or governmental requests; and
When we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.
5. We collect some information automatically from your device.
We may collect information automatically using online technologies, such as logs, tags, scripts, local storage, and others, when you use our app, send us an email, or interact with our emails. We may use these technologies for providing our products or services, security, authentication, analytics, product or service improvement, advertising, fraud detection, or similar purposes for our app.
Our app uses local storage and similar technologies that automatically collect information from your device. These small files of information generated by a server and stored on a user’s device. Local storage or similar technologies can store information about your preferences.
We may automatically collect from you information including internet protocol addresses, browser information and language, mobile device identifiers, internet service provider, referring and exit pages, operating system, session ID, date and time stamp, geolocation or other location information, and click or touch stream data, movement, scroll, and in some cases, keystroke activity.
We may maintain logs of user activity to help us manage the app. The logs store things such as the date and time you accessed our app and the pages visited.
We use this information to conduct mobile app analysis, recognize your device, remember your preferences and interactions, collect information about our app usage and email responses, log activity on our app, and improve our app, content, services, or data.
6. We secure your personal information.
We take reasonable precautions to safeguard the confidentiality of your personal information. Where appropriate, we protect your personal information by encryption during transfer. Some information that you submit to us through our app may be protected by encryption technology, whereas other information may not.
7. We don’t target children.
Our app is not intended for children ages 13 and younger. We do not knowingly collect personal information from such children.
8. We may revise this policy.
We may revise this policy from time to time. If we make material changes, we’ll post a revised policy on this website, or a website that replaces this website, or notify you prior to the changes taking effect, either by posting a notice on this website (or a website that replaces this website), via your account, or email. We encourage you to review our policies and terms regularly for updates.
9. You may contact us.
If you have any questions about this policy, please contact Etch using support@etchgis.com.